Tourism is a multi-billion dollar industry. In fact, the tourism sector was worth $7.6 trillion in 2020 and is expected to reach a value of $8 trillion by 2023. It’s an exciting time for travel and tourism with the introduction of new technologies that will bring a whole new level of excitement to your next trip!
Virtual and Augmented Reality
Virtual Reality (VR) is the use of a headset to immerse yourself in an entirely new place. It’s like being there, but without having to leave home! This can be done through either a video game or by watching 360-degree videos on your phone.
Augmented Reality (AR) uses technology like Google Glasses or Snapchat filters that allow you to see real-world objects as if they were part of a video game or movie scene. For example, if you were playing Pokémon Go and saw someone wearing an AR device that made them look like Pikachu from behind (they wouldn’t know), then you could “catch” them with your phone camera and add them into your collection! Both VR and AR are growing in popularity because they offer fun new ways for people who love travel–or just exploring their own town–to do so without leaving home
- AI will be used in tourism to improve the experience for tourists.
- Artificial intelligence will be used to improve customer service.
- AI will be used to improve efficiency of tourism businesses and their operations, including marketing, sales, and management of inventory (hotels, restaurants).